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About Us
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Through a strategic network of facilitators, Peryam and Associates is able to meet its clients' needs by offering diverse business and public sector service experience.
We strive to grow and maintain a client base that depends on us to facilitate group collaborative sessions. We want to always delight clients by exceeding expectations of what a/the group can accomplish by providing customized facilitation plans, and offering facilitation training so that more purposeful meetings will take place.
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Susan's Bio
Susan Peryam is a Certified Professional Facilitator (CPF) with the International Association of Facilitators and a CPF Assessor.
Susan's background includes experience working with all levels in financial services, manufacturing, entertainment, and nonprofit organizations.
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- Dynamic leader and team builder, consistently facilitating and motivating others toward success.
- Results oriented individual focused on goal setting, measurement and continuous improvement.
- Twelve years experience leading, directing, and implementing quality management and organizational excellence practices.
- Over ten years management and cost accounting experience.
- Three years internal consulting experience with a focus on Leadership Team formation, strategic planning and use of the Baldrige framework for business excellence.
A graduate from the State University of West Georgia, Susan holds a BBA in Accounting and has completed advanced studies in Group Facilitation, Quality Management, and High Performance Organization Design.
Susan has facilitated multi-level strategic planning sessions, cross division-multi function business process design sessions, team chartering, problem solving, decision making, and visioning and values sessions. She has taught, led and coached facilitation teams and individuals.
Among her many community and professional activities, Susan is a member of the International Association of Facilitators and currently serves as the North America conference chair, she is a member and past Program Vice President and Awards judge of the Southeast Association of Facilitators, a member of the American Society for Quality, a senior examiner for the Georgia Oglethorpe Award Process, past chairman of the board for Georgia Health Occupations Students of America, as well as past president of the Coweta Charter Chapter of the American Business Women's Association.
Susan Facilitation specialties:
- Strategic planning using Appreciative Inquiry and the Baldrige Framework for performance excellence
- Team Chartering/Team Formation using high performance organization design principles
- Mission, Vision, Values and Key Measures of Success using a customer focused model
- Collaborative Group Problem Solving and Decision Making using quality tools for data driven decision making and the Kepner Tregoe framework
- Work Process Flow with a focus on value add analysis and quality characteristics
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