Process Design for New Business

Process Design for New Business

Situation: A major corporation was taking over responsibilities from the parent company for sales through delivery of a rapidly emerging business. The business (work processes) impacted eight functional areas and spanned four Divisions. Working with a group of...
Strategic Planning/Team Building

Strategic Planning/Team Building

A new Division Director wanted to develop a 5-year strategic plan. The Director was seeking a high engagement and consensus decision making process that would include all levels of the organization. Several strategic planning groups were formed and had to become high...
Board Retreat

Board Retreat

Situation: The twelve person Board for a non-profit organization consisted of a few members who served for a long time and were vocal about how things should be done. The organization had a history of growth, but it was waning. The Executive Director saw the need to...
Strategic Thinking and Leadership Models

Strategic Thinking and Leadership Models

Situation: The Senior Vice President (SVP) of a large Division saw the need for the Leadership Team, Vice Presidents (VP), to become more strategic and allow the next level down, Directors, to run the day to day business. Prior to the annual planning retreat, I worked...